At Budfeast Foods Private Limited, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it.
Information We Collect:
We collect personal information such as name, email address, shipping address, and payment details when you place an order on our website. We may also collect non-personal information such as IP address, browser type, and device information for analytical purposes.
How We Use Your Information:
We use your personal information to process orders, communicate with you about your orders, and provide customer support. We may also use your information to send you promotional offers and updates about our products and services, unless you opt out.
Data Security:
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is stored securely and is only accessible by authorized personnel.We offer shipping to all over the world.Orders are typically processed and shipped within 7 business days.Shipping costs and delivery estimates are provided at checkout.We partner with reputable shipping carriers to ensure timely and secure delivery of your orders.
Delivery Times:
Delivery times may vary depending on your location and shipping method.
Estimated delivery times are provided at checkout.Please note that delivery times may be affected by external factors such as weather conditions or customs delays.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.You can track the status of your order by entering the tracking number on our website or the carrier's website.
International Shipping:
International orders may be subject to customs duties and taxes, which are the responsibility of the customer.We are not responsible for any delays or additional charges incurred due to customs clearance processes.
Incomplete or Incorrect Addresses:
It is the customer's responsibility to provide accurate shipping information.We are not liable for any delays or non-delivery resulting from incomplete or incorrect addresses provided by the customer.If an order is returned to us due to an incomplete or incorrect address, the customer may be responsible for additional shipping charges to resend the package.
Delivery Issues:
If you encounter any issues with the delivery of your order, please contact our customer support team for assistance.In the event of lost or damaged packages, we will work with the shipping carrier to resolve the issue and ensure you receive your order.We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you.
Changes to Privacy Policy:
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page, and your continued use of our website after the changes are made will signify your acceptance of the new terms.
Contact Us:
If you have any questions or concerns about our Privacy Policy, please contact us at info@budfeast.com.
By using our website, you consent to the terms of our Privacy Policy.
We offer refunds on products returned within 7 days of purchase.
To be eligible for a refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging.Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
Cancellations:
Orders can be canceled within 24 hours of purchase.To cancel an order, please contact us immediately with your order details.If your order has already been processed or shipped, it cannot be canceled. In such cases, you may return the item for a refund as per our refund policy.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 1 days of receiving the product.We may require photographic evidence of the damage or defect to process a refund or replacement.
Non-Refundable Items:
Certain items are non-refundable, including perishable goods and gift cards.
Return Shipping:
Customers are responsible for paying return shipping costs unless the return is due to an error on our part or a defective item.
Contact Us:
If you have any questions about our refund and cancellation policy, please contact us at info@budfeast.com.
By making a purchase on our website, you agree to abide by the terms of our refund and cancellation policy. We reserve the right to update or change this policy at any time.
We offer shipping to all over the world.Orders are typically processed and shipped within 7 business days.Shipping costs and delivery estimates are provided at checkout.We partner with reputable shipping carriers to ensure timely and secure delivery of your orders.
Delivery Times:
Delivery times may vary depending on your location and shipping method.
Estimated delivery times are provided at checkout.Please note that delivery times may be affected by external factors such as weather conditions or customs delays.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.You can track the status of your order by entering the tracking number on our website or the carrier's website.
International Shipping:
International orders may be subject to customs duties and taxes, which are the responsibility of the customer.We are not responsible for any delays or additional charges incurred due to customs clearance processes.
Incomplete or Incorrect Addresses:
It is the customer's responsibility to provide accurate shipping information.
We are not liable for any delays or non-delivery resulting from incomplete or incorrect addresses provided by the customer.If an order is returned to us due to an incomplete or incorrect address, the customer may be responsible for additional shipping charges to resend the package.
Delivery Issues:
If you encounter any issues with the delivery of your order, please contact our customer support team for assistance.In the event of lost or damaged packages, we will work with the shipping carrier to resolve the issue and ensure you receive your order.
Contact Us:
If you have any questions or concerns about our shipping and delivery policy, please contact us at info@budfeast.com or +91 9940385699.
By placing an order on our website, you agree to abide by the terms of our shipping and delivery policy.
